My professional work experience.
L&T Finance Ltd – Jan 2019 – Till Date
Senior Regional Manager – Collections
Responsible for managing regional collection operations, leading field teams and agency staff, improving portfolio performance, and ensuring compliance-driven recovery processes. Recognized with multiple Star Awards and performance recognitions for consistent results in collection efficiency and recovery.
TVS Credit Services Ltd – April 2017 to JAN 2019
AREA Collections Manager – BIHAR
Handled two-wheeler loan collections with responsibility for field operations, agency coordination, and portfolio performance for Entire Bihar. Lead FOS and agency staff to improve recovery efficiency, control delinquencies, and achieve business targets through structured collection strategies.
Magma Fincorp Ltd – Feb 2014 -April 2017
Collection Manager
Managed field collection activities, customer resolution, and recovery processes. Played a key role in stabilizing delinquent portfolios and improving collection outcomes through disciplined follow-ups and process adherence.
HDFC Bank Ltd
Collection Manager
Handled single-handedly collection operations across Auto Loans and Personal Loans portfolios. Awarded Best Collection Manager at a PAN India level for outstanding performance, recovery efficiency, and portfolio control.